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A Anthropic · the company that makes Claude

Anyone can teach the AI a new skill. With one markdown file.

Anthropic gave every team a way to make AI useful for their own work — without writing code or waiting for engineering. They created a format called SKILL.md.

30 min → 30 sec
per ad variation (marketing)
100
image variations per batch
Markdown
the entire authoring stack
The problem

Every team needed AI tools. Only one team could build them.

Marketing wanted AI for ad workflows. Legal wanted contract redlining. Finance wanted month-end help. Every request needed engineering time. Engineering was the bottleneck.

What they built

A format. A shared library. Everyone authors.

Instead of building tools for every team, Anthropic gave every team the format to build their own — and a shared place to publish them.

Anthropic's skills stack
Layer 01 · Format
SKILL.md
A single markdown file with YAML frontmatter (name, description, when_to_use) and the rest is plain English instructions. No code. No training. Anyone on any team can author one.
Layer 02 · Distribution
Skills repo
An open library of skills shared across the company (github.com/anthropics/skills). New ones get added like blog posts. The marketing team's "ad variations" skill, the legal team's "contract redline" skill, the docs team's "PDF report" skill — all in one place.
Layer 03 · Use
Claude → Skill → Output
When a team member needs to do that task, Claude picks the right skill and runs it. The author is whoever wrote the markdown — not the AI team.
The result

Each team authors for themselves.

Austin Lau on the growth marketing team wrote a skill called "ad variations." It turns 30-minute manual creative iterations into 30-second AI batches, generating 100 image variations per round. The legal team uses Claude for contract redlining and email triage. The pattern repeats across teams: the team that needs the workflow authors it — and the skill lands in the shared repo for the rest of the company.

What used to take 30 minutes per ad now takes about 30 seconds. — Austin Lau, Growth Marketing, Anthropic
What you can steal

You don't need an AI team. You need a format that lets every team teach the AI.

If you're hiring AI engineers to build internal tools, you're bottlenecking yourself. Anthropic gave every team a markdown file and a shared library. That's the unlock. Your lawyers know more about legal review than your AI engineers ever will. Your finance lead knows more about your books. Give them a format and a place to publish — and the whole org becomes the AI team.

Sources

"How Anthropic's growth marketing team uses Claude" (claude.com)
"How Anthropic's legal team uses Claude" (claude.com)
Skills repo (github.com/anthropics/skills)