Every team needed AI tools. Only one team could build them.
Marketing wanted AI for ad workflows. Legal wanted contract redlining. Finance wanted month-end help. Every request needed engineering time. Engineering was the bottleneck.
Anthropic gave every team a way to make AI useful for their own work — without writing code or waiting for engineering. They created a format called SKILL.md.
Marketing wanted AI for ad workflows. Legal wanted contract redlining. Finance wanted month-end help. Every request needed engineering time. Engineering was the bottleneck.
Instead of building tools for every team, Anthropic gave every team the format to build their own — and a shared place to publish them.
Austin Lau on the growth marketing team wrote a skill called "ad variations." It turns 30-minute manual creative iterations into 30-second AI batches, generating 100 image variations per round. The legal team uses Claude for contract redlining and email triage. The pattern repeats across teams: the team that needs the workflow authors it — and the skill lands in the shared repo for the rest of the company.
If you're hiring AI engineers to build internal tools, you're bottlenecking yourself. Anthropic gave every team a markdown file and a shared library. That's the unlock. Your lawyers know more about legal review than your AI engineers ever will. Your finance lead knows more about your books. Give them a format and a place to publish — and the whole org becomes the AI team.
"How Anthropic's growth marketing team uses Claude" (claude.com)
"How Anthropic's legal team uses Claude" (claude.com)
Skills repo (github.com/anthropics/skills)